Question 1

What services are available?

Accepted Answer

Individual counselling, couples counselling, virtual therapy (Ontario), in-person therapy, and free 15-minute consultation calls.

Question 2

How do I book an appointment?

Accepted Answer

By email at info@drfergusonpsychology.ca or online at https://drfergusonpsychology.janeapp.com/(https://drfergusonpsychology.janeapp.com/)

Question 3

Where is the office located for in-person sessions?

Accepted Answer

In-person sessions take place in a comfortable, private office on a TTC subway line in Toronto at 415 Bloor Street West, Suite 201.

Question 4

What are the session fees?

Accepted Answer

$290 for individual counselling; $320 for couples counselling.

Question 5

Are services covered by insurance?

Accepted Answer

Many extended health plans cover licensed psychologists. Clients pay upfront and submit invoices for reimbursement.

Question 6

What happens in the first session?

Accepted Answer

Confidentiality is reviewed, an assessment is completed, goals are discussed, and a plan for future sessions is created.

Question 7

How long is each session?

Accepted Answer

Standard sessions are 50 minutes.

Question 8

How many sessions are typically recommended?

Accepted Answer

Following the initial assessment, the number of sessions is discussed; meaningful change often starts with 6–8 sessions. Both short-term focused work and long-term support are available, depending on needs and goals.

Question 9

Is a referral required?

Accepted Answer

No referral is needed; appointments can be booked directly.

Question 10

What is the cancellation policy?

Accepted Answer

24 hours notice is required to cancel or reschedule without a fee.

FREQUENTLY ASKED QUESTIONS

“You don’t need to have it all figured out to take the next step.”